Firmware Update Guide for Android TV-Box with Rockchip SoC

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Today we present a tutorial to update, recover or unbrick with a firmware file our Android TV-Box with SoC Rockchip like RK3066 / RK3368 / RK3228 / RK3229 / RK3328 / RK3399 in a simple way, we will need a PC for this firmware update procedure.

  • FIND A FIRMWARE: You can use the search of our web, if we do not have it published we don’t have it, ask to your shop
  • NOTE: AndroidPCtv is not responsible for problems that may cause a firmware change.



SELECT UPDATE METHOD

  • Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)
  • Method 1-B = I have a single file with .img extension (you need to connect the TV-Box to a PC)
  • Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)

! ATTENTION !

  • If the TV Box works well for our needs DO NOT UPDATE
  • If we don’t know what we are doing DO NOT UPDATE
  • If our TV-Box don’t work and does’t have reset button DO NOT TRY TO UPDATE , claim to the store.
  • Disconnect any other Android device that we have connected.
  • You always have to use a USB 2.0 connector (higher compatibility).
  • There are many TV-Boxes especially the cheap ones that are copies called ” clones ” that are incompatible with the official roms of the original models and can leave useless our TV Box or do not work the WIFI. It is impossible to know if we have a clone or not without opening the device and comparing it with another original. We recommend buying devices in the stores we recommend and if possible only known models from trusted brands.
  • If you do not find firmware for your model you may not have any brand support.

FLASH FIRMWARE WITH IMG FILE AND A SD CARD

  • Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)

Requirements

SD card creation notes

  • If the method does not work with one card try another, some may be not compatible
  • You always have to run the program as ADMINISTRATOR
  • If this process does not work use method 1-B of this same guide

Prepare SD card to update TV-Box with SoC Rockchip

  1. Unzip the Rockchip Create Upgrade file
  2. Locate where you have the firmware file in * .img format
  3. We start the Rockchip Create Upgrade program as the ADMINISTRATOR (right click on “SD_Firmware_Tool.exe”)
    In the program we select:
    – Drive where we have connected the SD card
    – Activate the SD BOOT option in the program menu
    – Path where we have the IMG file
  4. Press the RESTORE button and the process of creating the SD card will start, it may take several minutes.
  5. With the TV-Box turned off introduce the SD card.
  6. Keep the reset button pressed and without releasing it we connect the TV-Box to the electricity to boot it.
  7. Automatically the update process will start, we must have patience it can take several minutes.
  8. To the terminal the process remove the SD card.
  9. We recommend doing a factory reset when Android boot: Settings> Backup> Reset

 

FLASH FIRMWARE WITH IMG FILE USING A PC

  • Method 1-B = I have a single file with .img extension (you need to connect the TV-Box to a PC)

Requirements

Connection notes

  • Each TV-Box has a specific PC connection port.
    We have to test the flash process with all ports, USB, microUSB or USB Type-C.
  • If our PC does not detect the TV-Box we recommend using another PC
  • We may have problems with our PC if we have previously installed another program to update an Android mobile phone or other similar device.
  • If one method gives you an error try the next one.

Installing Rockchip Drivers

  1. Start the program for the Rockchip Drivers “driverinstall.exe” (execute like Administrator with right button of the mouse in Windows), press in Installrk3368-update-01
  2. In the Windows security message click on Install
    RockChip
  3. Close the drivers program
  4. Reboot the PC

1-B-1 Update Procedure for a TV-Box with RK Batch Tool

    1. Disconnect the power cord on the Rockchip TV-Box
    2. Start the program RK Batch Tool with the “RKBatchTool.exe
    3. Click on the Firmware button “…”
    4. Select the Firmware file with extension “. img “and will be loaded on the screen.
      RockChip
    5. Hold the reset button on the device and connect with a cable from a USB of our TV-Box to a USB port on our PC (* See the previous connection notes if we have questions)
    6. The update program will detect the device almost instantly in one USB position (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct)
      RockChip
    7. Select the RESTORE option and begin the update process
      RockChip
    8. When finished, a green message will appear.
      RockChip
    9. Wait for the system to restart and show us the Android desktop, this can take about 5 to 10 minutes.

 

1-B-2 Update using a PC for TV-Box with Factorytool

  1. Disconnect the Rockchip device from the power and run Factorytool
  2. First we upload the firmware in IMG format (1) and change to Restore mode (2)
  3. Hold the reset button on the device and connect with a cable from a USB of our TV-Box to a USB port on our PC (* See the previous connection notes if we have questions)
  4. The update program will detect the device almost instantly in one USB position (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct)
  5. Click on the RUN button (3), at the end it will give us OK.
  6. Wait for the system to restart and show us the Android desktop, this can take from 5 to 10 minutes approximately.

 

1-B-3 Update using a PC for TV-Box with RKDevTool

  1. Disconnect the Rockchip device from the power and run RKDevtool executing AndroidTool.exe.
  2. Change to the Upgrade Firmware section.
  3. First load the firmware with *.img file.
  4. Hold the reset button on the device and connect with a cable from a USB of our TV-Box to a USB port on our PC (* See the previous connection notes if we have questions).
  5. The update program will detect the device (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct).
  6. Press Upgrade button and wait to complete the operation.

UPDATE ONLY WITH ZIP FILE

  • Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)
    1. Copy in the root of our SD or USB the .zip file of the update (depends on the TV-Box one or the other is used, try both)
    2. From the Android system of our TV-Box we go to Settings, depending on the model we have one option or another, examples:
      – Application update in the list of apps
      – Settings> About the device> Update
      – Some TV-Box with the Zip in the root of the SD or USB with the flash button pressed when starting take the update
    3. When you ask for the zip file, we select it and click on load
    4. The update process will begin on restart
    5. Once finished we recommend doing a factory reset inside Settings> Backup
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llopbalMatias Ariel SeoaneMatias SeoanesomchartDioneX Recent comment authors

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Sammy Lee
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Sammy Lee

Hi, is it at all possible to flash the firmware if my box does not have a reset button or a hole? I have a MX10 box that has this chipset, but it does not have a reset button or a hole. I have tried the first method but nothing happens. I can’t try the second method since it does not boot up at all. thank you.

DioneX
Guest
DioneX

Did you try inserting a toothpick in the av socket while unplugged and holding it and connecting the power cable and powering it on?

somchart
Guest
somchart

i’m looking for firmware for recovery i68 chip rk3368 android tv box which it does not work. the original rom 5.1.1 is…LMY49F.eng.jw20160602.183532release
thank you very much if you can provide to me.
tks
somchart

Matias Ariel Seoane
Member

Hi
i´ve done everything but my box still doesnt turn on (still just blue light). I´m kind of freaking up

Any ideas?

LLopbal
Guest
LLopbal

A5X MAX 4GB / 32GB RK3328 4K TV BOX 7.1 – FIRMWARE UPDATE 20180613 (OREO 8.1)

I just installed this new firmware and without any problems with tools , but at the time of restarting the TV box with the 8.1, the red light turns blue but only about 5 seconds and returns to the red color, not restarting the firmware . It’s like checking the new firmware some hardware is not correct and does not let restart, I think.
Any solution ?

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