Firmware Update Guide for Android TV-Box with Rockchip SoC


Today we present a tutorial to update, recover or unbrick with a firmware file our Android TV-Box with SoC Rockchip like RK3066 / RK3368 / RK3228 / RK3229 / RK3328 / RK3399 in a simple way, we will need a PC for this firmware update procedure.

  • FIND A FIRMWARE: You can use the search of our web, if we do not have it published we don’t have it, ask to your shop
  • NOTE: AndroidPCtv is not responsible for problems that may cause a firmware change.

SELECT UPDATE METHOD

  • Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)
  • Method 1-B = I have a single file with .img extension (you need to connect the TV-Box to a PC)
  • Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)

! ATTENTION !

  • If the TV Box works well for our needs DO NOT UPDATE
  • If we don’t know what we are doing DO NOT UPDATE
  • If our TV-Box don’t work and does’t have reset button DO NOT TRY TO UPDATE , claim to the store.
  • Disconnect any other Android device that we have connected.
  • You always have to use a USB 2.0 connector (higher compatibility).
  • There are many TV-Boxes especially the cheap ones that are copies called ” clones ” that are incompatible with the official roms of the original models and can leave useless our TV Box or do not work the WIFI. It is impossible to know if we have a clone or not without opening the device and comparing it with another original. We recommend buying devices in the stores we recommend and if possible only known models from trusted brands.
  • If you do not find firmware for your model you may not have any brand support.

FLASH FIRMWARE WITH IMG FILE AND A SD CARD

  • Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)

Requirements

  • Read the first point of this guide
  • Download drivers Rockchip Create Upgrade v1.46
  • PC with Windows 7, 8 or 10.
  • MicroSD or SD card reader
  • SD card formatted in FAT32

SD card creation notes

  • If the method does not work with one card try another, some may be not compatible
  • You always have to run the program as ADMINISTRATOR
  • If this process does not work use method 1-B of this same guide

Prepare SD card to update TV-Box with SoC Rockchip

  1. Unzip the Rockchip Create Upgrade v1.46
  2. Locate where you have the firmware file in * .img format
  3. We start the Rockchip Create Upgrade program as the ADMINISTRATOR (right click on “SD_Firmware_Tool.exe”)
    In the program we select:
    – Drive where we have connected the SD card
    – Activate the SD BOOT option in the program menu
    – Path where we have the IMG file
  4. Press the RESTORE button and the process of creating the SD card will start, it may take several minutes.
  5. With the TV-Box turned off introduce the SD card.
  6. Keep the reset button pressed and without releasing it we connect the TV-Box to the electricity to boot it.
  7. Automatically the update process will start, we must have patience it can take several minutes.
  8. To the terminal the process remove the SD card.
  9. We recommend doing a factory reset when Android boot: Settings> Backup> Reset

FLASH FIRMWARE WITH IMG FILE USING A PC

  • Method 1-B = I have a single file with .img extension (you need to connect the TV-Box to a PC)

Requirements

Connection notes

  • Each TV-Box has a specific PC connection port.
    We have to test the flash process with all ports, USB, microUSB or USB Type-C.
  • If our PC does not detect the TV-Box we recommend using another PC
  • We may have problems with our PC if we have previously installed another program to update an Android mobile phone or other similar device.
  • If one method gives you an error try the next one.

Installing Rockchip Drivers

  1. Start the program for the Rockchip Drivers “driverinstall.exe” (execute like Administrator with right button of the mouse in Windows), press in Install
  2. In the Windows security message click on Install
    RockChip
  3. Close the drivers program
  4. Reboot the PC

1-B-1 Update Procedure for a TV-Box with RK Batch Tool

    1. Disconnect the power cord on the Rockchip TV-Box
    2. Start the program RK Batch Tool with the “RKBatchTool.exe
    3. Click on the Firmware button “…”
    4. Select the Firmware file with extension “. img “and will be loaded on the screen.
    5. Hold the reset button on the device and connect with a correct USB cable on our PC (buy it at Aliexpress or Amazon)
    6. The update program will detect the device almost instantly in one USB position (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct)
    7. Select the RESTORE option and begin the update process
    8. When finished, a green message will appear.
    9. Wait for the system to restart and show us the Android desktop, this can take about 5 to 10 minutes.

 

1-B-2 Update using a PC for TV-Box with Factorytool

  1. Disconnect the Rockchip device from the power and run Factorytool v1.6
  2. First we upload the firmware in IMG format (1) and change to Restore mode (2)
  3. Hold the reset button on the device and connect with a correct USB cable on our PC (buy it at Aliexpress or Amazon)
  4. The update program will detect the device almost instantly in one USB position (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct)
  5. Click on the RUN button (3), at the end it will give us OK.
  6. Wait for the system to restart and show us the Android desktop, this can take from 5 to 10 minutes approximately.

1-B-3 Update using a PC for TV-Box with RKDevTool

  1. Disconnect the Rockchip device from the power and run RKDevtool executing AndroidTool.exe.
  2. Change to the Upgrade Firmware section.
  3. First load the firmware with *.img file.
  4. Hold the reset button on the device and connect with a cable from a USB of our TV-Box to a USB port on our PC (* See the previous connection notes if we have questions).
  5. The update program will detect the device (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct).
  6. Press Upgrade button and wait to complete the operation.

UPDATE ONLY WITH ZIP FILE

  • Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)
    1. Copy in the root of our SD or USB the .zip file of the update (depends on the TV-Box one or the other is used, try both)
    2. From the Android system of our TV-Box we go to Settings, depending on the model we have one option or another, examples:
      – Application update in the list of apps
      – Settings> About the device> Update
      – Some TV-Box with the Zip in the root of the SD or USB with the flash button pressed when starting take the update
    3. When you ask for the zip file, we select it and click on load
    4. The update process will begin on restart
    5. Once finished we recommend doing a factory reset inside Settings> Backup

IMPOSSIBLE TO RECOVER THE TV-BOX

If our TV-Box is not recovered by any flash method we may be trying to update in the wrong way, it is advisable to repeat the previous instructions step by step, if it still does not recover we recommend reading the following guide.

OTHER ANDROID TV-BOX GUIDES

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Mauritz Kruger

Hi, I bought a HK1Max start of 2021 and tried updating the firmware using this article, method 2 as I have the zip downloaded. When I go to Settings > Device Preferences > About > System Update, it checks for updates, but then states ‘Regular updates have ended for this device’

How can I update as my DSTV Now app does not even want to start up

csell

Hi. I bought a H96 Max RK3318 with Android 9 from Gearbest on sale for 19.99 USD mid November 2019, and can’t reinstall any App’s and is considering a firmware flash.

Will you recommend one of your update methods or to use the H96 FactoryTool_1.64.zip I downloaded togetter with new Firmware img

I both have a spare USB 2.0 to USB 2.0 cable and a USB to SD Card reader, but prefer not to update my Windows 10 USB drivers. Which update steps will you recommend?

Regards Carsten.

Dany

Hi
try to fix my A5X android tvbox ,my tv screen turn green after every 30 to 40 minutes work
any help
thanks

BrianD

Used the 1A method, upon clicking “Restore”, it immediately finishes and the SD card is empty, its not writng anything to my SD cards

Roshan Wagh

I’m Using H96 Max Box With AV Port On Old Crt TV. It’s Been 10 Month I’ve Used This Box. The Box Was Work Flawlessly From 10 Month, But After System Update Box Get Power Off After 15 Minutes Only For One Time Then It Switch To Restricted Profile Mode Like It Shows ‘Switching To User01’ And Till The Box Switched To Another Three New Users Automatically Please Help Me With That. I Have Also Tried Factory Reset But Nothing Changed Yet, Still Its Switches To Restricted Profile. I’ve Also Tried To Wipe Data Which Is Hard Reset But Still… Read more »

bilal

I have a T9 4GB/64GB TV BOX (RK3328) TV stick, it got bricked. I searched the internet and tried many methods to recover it, but failed, please help if you know a better solution. I used RKBatchTool to restore it, and got a blue square, but after I click “restore” button, it failed at “Prepare idb fail” I also tried RK Android Tool, and Factory Tool my stick is loaded as “Found one MASKROM Device”. I played around the tool, but every time it failed at the same reason “Prepare idb fail “. I have no ideas, anyone please help!… Read more »

ceejay

flashed firmware on Mxq 4k rk3229 box with your method 1.B.1 green light said success 1 fail 0, but on restart it still wont boot, infact it goes straight to recovery screen without pressing reset button and continues to say failed to mount SD card, no such device, i need help

Numon

Rockchip OR2000

Hk1 3318 tv box ekran camında kırmızı ışık yanıyor sürekli açılmıyor cihazı nasıl sıfırlarız bilen varmı teşekkürler

Damien

Hey I have the h96max rk3318 I followed the advise fron your page for rock chip but It says failed in red. Any ideas what I’m doing wrong thank

Miguel Angel Medina Torales

I bought hk1 rk3318 mini+ but it doesn’t work for me. It just lights a red LED but doesn’t turn on the tv box. I need upload the firmware

I have the same problem I took the current hk1 3318 software was normal after the red screen burned device does not turn on do we know what to do return to us

As clown

New power plug

Mehmet çubukçu

Yeni fiş taktım aynısı oluyor kırmızı ışık yanıyor çalışmıyor

Mehmet çubukçu

Hk1 tv box aynı cihazdan bende var ekranda kırmızı ışık yanıyor cihaz çalışmıyor nasıl tamir edilir bilginiz varmı.

Hi will this firmware work for this box?

H96 MAX RK3318 4GB RAM 64GB ROM 5G WIFI bluetooth 4.0 Android 9.0 4K VP9 H.265 TV Box – EU

Hello
it does not recovery H96 max plus 4/32 why;

Tobias

Hello, I have T95N Box with 2GB/8GB and need new firmware to install with the Burning tool.
Can you send me link, for the right firmware. I found only for the 1 GB RAM, it works, but very slow.

Thanks

Tobias